Senior customer adviser - Senior Customer Adviser HSBC Employee Review

1.0
17 May 2017
Recommend
CEO approval
Business outlook

Pros

Good staff attitude Additional benefits tax free Branch team Customers General staff friendly and nice

Cons

No career progression Even if necessary qualifications have been completed favouritism In equal rights Bonus is rubbish if you even get it.

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5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good stuff, i enjoyed it.

Cons

less products available compared to US Banks

2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good, smart colleagues in other offices.

Cons

At times, decisions appeared to prioritize individual objectives over team needs, which affected collaboration and morale. Greater consideration of team perspectives and shared goals would help build trust and engagement. I observed instances where expectations communicated to the team were not consistently reflected in leadership actions. Greater consistency between stated values and day-to-day decisions would strengthen credibility and confidence within the team.

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