Worst place to work for! - Customer Service Officer HSBC Employee Review

1.0
4 May 2015
Recommend
CEO approval
Business outlook

Pros

The pointless workshops that take you out of work for the day

Cons

The pay was rubbish considering the ampunt of work qe have to do and work from the past always crept up which is also work that can go back to 2 years, the meet and greet role was just draining as you had to be on your feet for up to 8 hours a day without rest apart from the hour lunch, staff are treated like slaves and continuoualy puahed to get morgages and the slightest thing that you got qrong you'd be landed in hot water and it was all about uploading mortgages, everything else was irrelevant, the place was a my worst nightmare and im glad that I have left

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5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good, smart colleagues in other offices.

Cons

At times, decisions appeared to prioritize individual objectives over team needs, which affected collaboration and morale. Greater consideration of team perspectives and shared goals would help build trust and engagement. I observed instances where expectations communicated to the team were not consistently reflected in leadership actions. Greater consistency between stated values and day-to-day decisions would strengthen credibility and confidence within the team.

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