20 Jan 2021
HUGO BOSS Response
5yDear Former Employee,
Thank you for taking the time to write this review – this is the most effective way for us to ensure our employees’ experiences at HUGO BOSS Australia are positive and continue to improve, so we always appreciate receiving feedback.
Given that I currently work in the Melbourne Support Office, and am a member of the Human Resources team, I personally feel extremely disappointed that we have not succeeded in ensuring that you felt supported throughout your tenure at HUGO BOSS Australia, and I am truly sorry that this has been your experience. The Human Resources team are always available to discuss and work through issues, including those that have been raised in this review, and I am saddened that we were not approached at the time that this occurred.
At HUGO BOSS Australia, we have zero tolerance for bullying, and as such, the allegations made regarding bullying and other people related grievances are shocking and deeply concerning. Whilst recollections of this series of events may vary, given the serious nature of the claims made, we have committed to investigating this further, and will be conducting refresher training on bullying, harassment and discrimination in the workplace, to ensure that this will not be the experience that any of our current, or future employees have at HUGO BOSS Australia.
We are always striving for Innovation at HUGO BOSS as it is one of our key values. Whilst we have some great initiatives underway, I do acknowledge that some systems and processes may be in need of an update and we may not always hit the mark. As with any large, well-established business, agility may at times be slightly more difficult to always achieve, however, we have identified and made changes to various practices. Some of these include:
- Delivering Virtual Training to all employees to ensure they are engaged and feel empowered with all the right tools to successfully undertake their roles
- Successfully launching an online shopping presence for HUGO BOSS Australia to improve our customer’s experience
- Utilising Microsoft Teams across all Support Office departments to increase communication and transparency
Again, I sincerely thank you for providing your feedback. We wish you all the best in your future endeavours.