Going Downhill - Custom Orders Coordinator Hachette Book Group Employee Review

The culture and environment were conducive for growth.

I don't have any cons.

I initially loved my job. For the first few years, there was excellent communication, at least on my team. The employee resource groups were incredible (still were at the time I left) and the atmosphere was pleasant and welcoming this was prior to 2025.

After 2024, there was a massive change in leadership across high levels. Layoffs began happening on a rolling basis. Few people felt safe in their jobs. Many people with institutional knowledge were let go. Communication became terrible. Workloads increased but pay did not. Another in-office day became required, with no compensation and not enough places to sit. There was no clear path to promotion. People doing the same work were being paid vastly different amounts, and it didn't match with experience either. Morale dropped and it didn't feel the same.