If you're mission driven and love working with great people, Handshake is the place for you! - Customer Success Manager Handshake Employee Review

5.0
23 Apr 2024
Recommend
CEO approval
Business outlook

Pros

I’m a member of the GTM team here at Handshake and I love my job. Our mission from the top, from Garrett, to democratize access to opportunity for every student regardless of race, gender or economic status is one that everyone associated with Handshake’s journey should fill them with pride. Everyday, I (We) have an opportunity to help our Employer partners make data driven decisions regarding diversity, equity and inclusion, to help not only this generation but future generations realize the power and value of a first - a first internship or a first job. How often can you say that the work that you do on a daily basis has so many positive and far reaching benefits? To echo what others have said, we have an amazing group of leaders, managers and individuals, who are intelligent and eagerly willing to help train and mentor others without issue. I can honestly speak from experience, as I have a great relationship with my manager as well as our Director and I always know that my voice and value is heard and recognized. Leadership values feedback and is willing to listen and then act on that feedback. We are a company scaling and continuing to grow, and with that there is going to be change, and understanding that as a positive and constructive maxim will help anyone working here at Handshake be successful. If you’re driven, empathetic, passionate about helping others and making a difference, Handshake can be a wonderful opportunity for you to join an amazing team, to both learn and grow your career. More Pros: - People, Amazing Co-Workers, Managers & Leaders (Garrett*) who care about the work you do as well as YOU - Mission Driven - Remote Work - Flexible & Generous PTO - Work Life Balance

Cons

The nature of the tech industry in-general, not unique to Handshake

Explore other reviews about Handshake

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work at your own pace.

Cons

Task limit when new to project.

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's flexible and sometimes the money is OK. I got paid most of what they owed me.

Cons

Generally disorganized. The task I was on was one of the more highly paid ones but it was almost impossible to actually do in the allotted time. You aren't supposed to use AI but I think people must. The tasks run far over the time they are supposed to take. The human review system also seemed almost arbitrary. Reviewers did not have the subject matter expertise they claimed to. You will make less than the advertised hourly rate because the tasks routinely take longer than they say they will. If they have averages that are lower, those people are either not submitting accurate hours (there is incentive not to) or are using AI to train AI, which is a bigger problem (but not yours).

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