The people are the best part of the job - Senior Sales Associate Hanover Research Employee Review

Thank you for your feedback. I am sorry to hear that you did not enjoy your time at Hanover as much towards the end of your tenure. It sounds like your experience as a new Associate was positive initially and that you left having made some good friends. There definitely were many changes this year on our revenue teams: we added a lot of new people, explored new territories and markets and tried out a few different incentive pay plans. Not everything we tried worked as we had anticipated but we have continued to make adjustments based on feedback from staff, managers and business need. We plan on focusing on improving the training and career development plan for new Associates so that they can build longer term careers at Hanover. We hope that this will add more variety to the role and alleviate some of the repetition in the daily tasks. We've added a few additional opportunities for employees to provide feedback to senior leadership so that we can remain responsive and nimble in an ever changing environment. Thank you for sharing your experience.