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      Health Catalyst

      Engaged employer

      Health Catalyst reviews

      Always good to have a mission - Anonymous employee Health Catalyst Employee Review

      4.0
      1 Nov 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Senior executives are clear communicators, and understand what it takes to motivate and support a team of professionals. They are accessible, personable, and have been in the trenches before. HC is lucky to have this team out in front. I particularly enjoy the Q&A sessions with senior management, the focus on outcomes, and a willingness to invest in a team members career.

      Cons

      Department level leaders are struggling to communicate effectively (at least mine), and can be described conservatively as absent. Decisions are by group think and email, leaving those on the front lines to wonder what direction we are heading. To much talk about finances, and it seems to consume every discussion or cloud every decision. The financials are always to be taken into consideration, but jeez, if you lead every product or customer discussion with money, you rarely move on. Maybe due to past failures, but the lack of focus on innovation is cause for concern. Taking ideas, as espoused by a HAS18 keynote, failing fast but trying a lot, is missing or getting lost in the growth of the platform. Hope that comes back. We have a lot of smart people, we should use them more to not only execute but create.

      avatar
      Health Catalyst Response
      7y
      Thank you for your feedback. I've read it a couple times, and I appreciate your positive comments about the leadership team, along with your constructive feedback about managers' communication, and about investing in innovation. Those categories of opportunities for improvement resonate with me. Years ago we used to have dedicated "innovation time" on Friday afternoons, and once a year we'd have "innovation day" and invite teams to present their innovations to the company. We haven't done that these past few years, and perhaps now is an important time for us to discuss systemic ways to encourage continuous innovation moving forward. We will include this in our next Leadership Team discussion, next Tuesday. We're also working on consistent manager training, with reinforcement of the importance of communications as a fundamental part of great management. This is reinforced in the 360-degree feedback surveys, and will be a point of strengthened emphasis in 2019, particularly in areas where the 360-feedback highlights a need for improvement. Thank you again for your feedback. Best, Dan

      Explore other reviews about Health Catalyst

      5.0
      9 Oct 2025
      Qa manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Before 2025, the company's benefits and leadership were excellent.

      Cons

      As of 2025, all benefits have been suspended until the end of the year.

      1
      avatar
      Health Catalyst Response
      7mo
      Thank you for sharing your perspective. We appreciate your recognition of the strengths the company had before this year and the dedication of team members during challenging times. As we shape our 2026 strategy, we’re carefully evaluating how we allocate resources to ensure organizational success, identifying where to invest and how to utilize those resources most effectively, all guided by a clear and focused plan. Your feedback is helpful, and we will continue to communicate updates as progress is made. -Ben Albert
      3.0
      5 May 2026
      Senior operations and support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

      Cons

      Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

      5
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