Health Catalyst is a great place to work with great benefits. - Support Services Health Catalyst Employee Review

4.0
19 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Understanding and family oriented culture. Very transparent company with an excellent CEO in Dan Burton. Dan is very open and willing to talk to anyone about anything and truly portrays that he cares and wants to make sure people are taken care of. Company goes above and beyond in my experience to make sure every employee is treated fairly. From my view the work/life balance is a very important thing to management and they make sure that people are taken care of if work starts taking over the life aspect. People Operations Team is outstanding and they do great things continually for the employees. Excellent Health Benefits, PTO. Holidays, 401k Matching and flextime to mention a few of the things that are incredible. Company is serious about paying people what they are worth and continually give attention to the area of compensation to make sure they are more than fair. Excited to see what the future holds and continuing to work hard to see changes continue to happen for the better.

Cons

Sometimes there can be a lack of direction on things that need to be done that can make it difficult because of back and forth on decisions. There is a lot of work to do and people are very busy. So much so that it can be hard to get a meeting with key people to make the final decisions to move forward. So times there can be decisions made to move things forward that could be stopped when a fellow teammate and asks why the wheel is being re-created. Direct and decisive communication is not a strength in many areas which can be frustrating at times. Seems like there are many people that have many responsibilities that are spread very thin over many things that need to be done.

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Health Catalyst Response
6y
Thank you for your detailed review and feedback, and thank you for your kind words -- I appreciate it. I'm glad to hear of all the positives you've experienced while working at Health Catalyst, including the compensation, benefits, people operations, and work life balance. These are certainly areas of focus for us, so I'm grateful to hear that these have been positive aspects of your experience at Health Catalyst. I also appreciate your feedback regarding decision making, communication and utilizing a bottoms-up process for prioritizing company initiatives. I agree strongly that we should be deeply informed by team members who are closest to the work of building our technology and then using that technology to help clients improve, in prioritizing initiatives at Health Catalyst. I know this was a central input in choosing the "tier 1" initiatives that Paul, our COO, has shared with all team members. We can always do better, however, so we'll review ways to proactively solicit that feedback from the front lines as we think about prioritized initiatives, particularly as we prepare for 2020 planning. We'll also keep working to improve our communication at each level of the company. I view communication as a central part of an effective manager's role, and as such we need to provide robust training and a system to help those managers be really effective. We'll keep working on this. Thank you again for your feedback and for your contributions to the company this past year! Best, Dan

Explore other reviews about Health Catalyst

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment with opportunities to work cross-functionally on meaningful healthcare initiatives. Strong focus on client impact, collaboration, and continuous learning.

Cons

Processes and roles can feel ambiguous at times, requiring employees to be comfortable navigating change and figuring things out as they go.

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Health Catalyst Response
3mo
Thank you for taking the time to share your feedback. I appreciate the thoughtful recognition of our collaborative culture and the meaningful work the team does together. How we work together matters just as much as what we do. Our operating principles and cultural attributes remain foundational. To address your concerns about processes and roles, as the organization evolves, we’re prioritizing clarity in these areas to better support teams. There’s real momentum building right now, and the work ahead is meaningful. I’m grateful for you and the role you play here, and I’m excited about what we’re building together.
3.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good vision and products have the potential to make an impact.

Cons

No process and a very autonomous culture. No team collaboration. No one knows what other teams are doing. Trying to expand in India, but it feels like we are two different companies—and there are no opportunities to grow. Titles and compensation do not change at all.

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