4 Oct 2019
Health Catalyst Response
6yThank you for this detailed and specific feedback, and for sharing a good deal about your own recent promotion experience as a remote team member. I found your experience instructive and I agree strongly with your advice and recommendations. We will be encouraging managers to utilize video more pervasively in 1:1 discussions, and are also working to provide more consistent guidance on support for relatively regular travel for remote team members to have face to face interactions with their managers, typically 1-2 times per year where possible. I also appreciate your advice regarding the importance of great communication between managers and team members in sensitive topics like promotions, and we'll work to provide training and support to enable this to more consistently occur. I also agree strongly that we should trust the field manager's recommendations, and this should be leadership's default position -- trust and support the recommendations of the managers closest to the situation. That is absolutely my default position, and we'll reinforce this recommended default position throughout the organization. Thank you again for choosing to join Health Catalyst and contribute to our company's mission and success! Best, Dan