Great company but sometimes difficult clients - Analytics Engineer Health Catalyst Employee Review

3.0
5 Feb 2020
Recommend
CEO approval
Business outlook

Pros

The salary and benefits are fantastic. As a remote employee I greatly enjoy the afforded flexibility. Executive leadership seems to really want each employee to succeed in their roles and to feel fulfilled.

Cons

Working remotely is a double-edged sword. It has been much harder than I imagined to stay disciplined and engaged. I recognize my responsibility to grow my own career, however it would be nice to have more support from Health Catalyst. Onboarding was a bit messy so be prepared to deal with ambiguity. It took over a month to figure out who my two managers would be. I also didn't have access to the training environments so I couldn't complete the bootcamp training. Most of my concerns are about my client placement because unfortunately they have a really negative culture. It seems my existing skill set was used to fill an urgent need rather than being placed somewhere with more opportunity. I've spoken with my team lead about this and I know they are trying to help. I just wish they were more transparent. It feels like there's a lot outside of my control. In the meantime, I'm trying to be better about self care. Usually this means taking more breaks from work because it's hard to get motivated to sit through a learning module or create a personal development plan when I'm unhappy.

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Health Catalyst Response
6y
Thank you for sharing this review and feedback. I appreciate it, and I appreciate the insights and the self-awareness reflected in this review. I agree with you that remote work can be very positive, and offering strong support to team members to enable them to work remotely is the right decision. Yet there are real challenges with regards to working remotely, and we as a leadership team are working to consistently understand this dynamic and work to optimize the remote team member experience, including through proactively holding regular feedback sessions with remote team members on their experience. I have appreciated the insights that have come as I've participated in these sessions, and we'll keep listening and working to optimize this experience. I also appreciate and acknowledge that we have client relationships that sometimes present challenges for our team members. Client organizations are much like Health Catalyst -- they are not perfect, and there are certainly situations in which less-than-ideal circumstances arise. Here again, we work hard to try to advocate on behalf of our team members, and we encourage our managers to hold regular 1:1s with team members, to understand what is going well and what challenges are being faced, and then to work hard to optimize the experience within the constraints that we face. Finally, I would encourage you to hang in there. We'll keep working on our side to support you, and we'd invite you to keep moving forward with a longer-term mindset, realizing that at any organization there may well be shorter-term challenges that must be faced. But I sincerely hope that over time you will find that your experience has been strong and worthwhile and positive. We'll keep working hard to enable this! Best, Dan

Explore other reviews about Health Catalyst

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Before 2025, the company's benefits and leadership were excellent.

Cons

As of 2025, all benefits have been suspended until the end of the year.

1
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Health Catalyst Response
7mo
Thank you for sharing your perspective. We appreciate your recognition of the strengths the company had before this year and the dedication of team members during challenging times. As we shape our 2026 strategy, we’re carefully evaluating how we allocate resources to ensure organizational success, identifying where to invest and how to utilize those resources most effectively, all guided by a clear and focused plan. Your feedback is helpful, and we will continue to communicate updates as progress is made. -Ben Albert
3.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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