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      Health Catalyst

      Engaged employer

      Health Catalyst reviews

      The Real Deal - Anonymous employee Health Catalyst Employee Review

      5.0
      1 Oct 2020
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Employee base from top to bottom who are committed to the mission and cultural attributes of the company. No company is perfect and in providing that complimentary first sentence I want to acknowledge that Catalyst is not, but no company is. However I have been continually impressed with how committed we are to learning and being better. There is truly a desire to listen and learn. Catalyst is big enough now that there are a variety of management layers and any given manager might not be perfect, but there is a commitment for all to be heard. If a given employee's voice is being muffled or silenced (very rare but happens) there is an open invitation to visit with Leadership team members including the CEO anonymously to ensure that voices are heard. That kind of commitment to team members is indicative of the kind of company Health Catalyst is and one of the key reasons it is a great place to work for me.

      Cons

      Sometimes we confuse practices and principles and become dogmatic about practices that we shouldn't have been fixated on. We are getting better at this, but it sometimes takes us a long time to come around. Benefits have been so good for so long and team members are so important to us as a company that perhaps a touch of entitlement has creep in. This can be hard to discuss because as doing so could inadvertently silence perspective and opinions which the company so values. An example for me was the long and lengthy discussion and concern relative to the recent 401k matching cut that happened as a result of COVID-19. I had acquaintances at other companies and was aware of competitors who had to lay off a significant number of team employees because of the financial impact. Catalyst chose to make a cut that allowed it to avoid doing that. That is consistent with the perspective that we value every team member in my opinion. Having been a veteran of layoffs at other places I was grateful for the approach, but some were definitely not. I also appreciated how the company brought back at least a portion of the benefit as soon as we could do so.

      avatar
      Health Catalyst Response
      5y
      Thank you for your review and feedback and support, now for more than 8 years! I'm grateful for all you've done during those many years to help us grow and mature and succeed! Thanks also for the feedback regarding entitlement, and the recognition of how complicated it is to address this type of challenge. We'll keep working on it -- including also the great feedback of distinguishing between principles and practices, and we'll strive to keep listening and caring, always. Grateful to be your long-time colleague, and excited for the next decade as well! Best, Dan

      Explore other reviews about Health Catalyst

      5.0
      23 Jan 2026
      Client account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team environment with opportunities to work cross-functionally on meaningful healthcare initiatives. Strong focus on client impact, collaboration, and continuous learning.

      Cons

      Processes and roles can feel ambiguous at times, requiring employees to be comfortable navigating change and figuring things out as they go.

      avatar
      Health Catalyst Response
      2mo
      Thank you for taking the time to share your feedback. I appreciate the thoughtful recognition of our collaborative culture and the meaningful work the team does together. How we work together matters just as much as what we do. Our operating principles and cultural attributes remain foundational. To address your concerns about processes and roles, as the organization evolves, we’re prioritizing clarity in these areas to better support teams. There’s real momentum building right now, and the work ahead is meaningful. I’m grateful for you and the role you play here, and I’m excited about what we’re building together.
      3.0
      5 May 2026
      Senior operations and support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

      Cons

      Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

      5
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