I have very little negative to say about this company, but we all know it's not "perfect". Here are some of the cons I've experienced:
• Burnout is real and work/life balance has been a struggle for years. This ebbs and flows depending on your role, your department, and your personal ability to create boundaries (along with your manager’s flexibility and understanding). But it’s something I’ve grown to accept as a permanent part of my job. Fortunately, there is generally a lot of support when this becomes an unbearable concern.
• Change is constant, particularly since we went public in 2019 and then the pandemic hit in 2020. The company is growing and facing challenging situations. On the positive side, leadership is transparent about all of it. On the downside, there’s always another reorg, policy change, or other adjustments around the corner. Sometimes these are disappointing, but rarely do I disagree with the decision being made when I understand what went into leadership’s thought process.
• I’ve long noticed some entitlement among team members, perhaps because we know that “we’re the center of the flywheel”. There’s a constant tug-of-war between addressing areas of improvement and being ungrateful for the wonderful situation we already have. Encouragement from leadership to show more appreciation to each other and not under OR overreact to feedback helps.
• This is more of a COVID problem than a Health Catalyst problem, but it’s harder to stay connected as a team with limited travel and time together in person. It’s been a rough ride and I feel more disconnected than at any other time. But I think we’re all hopeful and optimistic that this will improve in the future.