GRATEFUL for the Opportunity to Work Here - Program Manager Health Catalyst Employee Review

5.0
22 Dec 2021
Recommend
CEO approval
Business outlook

Pros

I am so grateful to work here for the following reasons (and more): • Opportunity to work and learn alongside truly world-class team members. • Meaningful work and mission to be the catalyst for massive, measurable, data-informed healthcare improvement. • Health Catalyst’s mission and cultural values aren’t just words in a book or engraved on a wall somewhere. They are discussed regularly and become the lens when discussing priorities and decisions. • Executive leadership team is transparent about decisions, including difficult or uncomfortable ones, and truly listens to their team members (even when there are varying strong opinions). We have regular all team meetings and the executive team keeps the extended leadership team current on what they’re working on so that they can share it with their reports. • Team members are at the center of the company’s flywheel/strategy to accomplish healthcare improvement. The executive leadership team noticeably strives to live this. Most recently I was very impressed by their announcement of salary increases and other benefits after dissecting a team member survey of what was most important to each individual at the company. They were clear about the compromises the increased benefits required but explained in detail how they came to the decisions they came to and how they decided what would be most meaningful. The salary increase didn’t apply to the executives, which spoke volumes. • Innovation, the desire to improve, and constant growth create an environment where boredom is almost unheard of and there is strong engagement. • Great benefits and perks (flexible time off, generous fitness reimbursement, home office allowance, employee stock programs and RSUs, phone and internet allowance, HSA/FSA options, great maternity/paternity leave, mental health benefits through Tava Health and the Calm app, family/movie activities, etc., etc.) • Flexibility around work schedules and work location. Remote friendly!

Cons

I have very little negative to say about this company, but we all know it's not "perfect". Here are some of the cons I've experienced: • Burnout is real and work/life balance has been a struggle for years. This ebbs and flows depending on your role, your department, and your personal ability to create boundaries (along with your manager’s flexibility and understanding). But it’s something I’ve grown to accept as a permanent part of my job. Fortunately, there is generally a lot of support when this becomes an unbearable concern. • Change is constant, particularly since we went public in 2019 and then the pandemic hit in 2020. The company is growing and facing challenging situations. On the positive side, leadership is transparent about all of it. On the downside, there’s always another reorg, policy change, or other adjustments around the corner. Sometimes these are disappointing, but rarely do I disagree with the decision being made when I understand what went into leadership’s thought process. • I’ve long noticed some entitlement among team members, perhaps because we know that “we’re the center of the flywheel”. There’s a constant tug-of-war between addressing areas of improvement and being ungrateful for the wonderful situation we already have. Encouragement from leadership to show more appreciation to each other and not under OR overreact to feedback helps. • This is more of a COVID problem than a Health Catalyst problem, but it’s harder to stay connected as a team with limited travel and time together in person. It’s been a rough ride and I feel more disconnected than at any other time. But I think we’re all hopeful and optimistic that this will improve in the future.

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Health Catalyst Response
4y
Thank you for your thoughtful review and feedback, and for your six years of service at Health Catalyst and contribution to our mission and success. I appreciate you sharing the positives that you've experienced, which helps us as a leadership team strive to reinforce those elements. I also appreciate you sharing the areas for improvement, which inform our action plans moving forward. We'll discuss some ways we're seeking to act in order to make progress relative to burnout, for example, as part of the 2022 operating plan we'll be proposing for board approval next week. We'll share some details of the investment, new hiring, and help that should contribute to greater sustainability in many positions, in today's all team member discussion. I appreciate your support and your commitment to the Health Catalyst Way! Best, Dan

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5.0
30 Jan 2026
Recommend
CEO approval
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Pros

Remote work, good pay, wonderful people

Cons

The company grew too big too fast and has been trying to downsize erratically

3.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

Cons

Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

5
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