Pros
Friendships made from working here and the slight chance to actually help someone who needs it.
Cons
Hired under false pretenses. Lied to about: commission structure, call volume, call structure, lead opportunity, lead quality, and hours required to work. This is not a family friendly place of work when we were required to work a minimum of 10 hours through AEP and depending on how many hours you worked based your commission structure, which changed retroactively to benefit the company, not employees. Your concerns will not be addressed unless you have a good relationship with someone higher up or bulldog your way to the top. Upper management will send you on a neverending path of getting ahold of multiple people - none of which that can give you a proper answer and most don't respond - trying to wait it out until you give up. Intimidation with threats of disciplinary action are a common practice at this company as well, so basically "keep quiet or you'll be punished" is your only option here.
