Pros
This company is still young and leadership is open to ideas to make positive changes. (Can be a con due to competing priorities.) The support team is full of bright people committed to helping patients and nurses alike. There seems to be high room for growth for the right people.
Cons
Please note that this is my perspective from tech support: Lack of diversity in leadership. Little to no work-life balance for the support team. Please ask them to elaborate on their weekend and overnight shift schedule thoroughly when you're interviewing. You are often expected to work late hours. There is very little communication between tech support and development. HRS has had major growth this past year and they seem to be learning as they go. New systems have to be put in place for communication across departments, training, and scheduling, or else you can expect a high burnout and turnover rate. HR is a MESS. They do not know how to communicate effectively, show no empathy for big issues, and handled my pay in an unprofessional manner.