Best company I've been able to work for! - Member Services Representative HealthEquity Inc. Employee Review

5.0
5 Nov 2016
Recommend
CEO approval
Business outlook

Pros

-It is rare to find a company that cares for their employees like they do here. -Managers and leaders truly care about you as a person and want to help you to succeed as an employee, and even more importantly, care about your life outside of work and encourage you take advantage of it. -They had an HR department whose efforts go above and beyond the job. They sincerely care about the people they work with and make sure to reach out to them and let them know! -You feel as if you were working with the best friends you grew up with due to the great relationships that start on the first day. -Wonderful training program that prepared me unlike any other company has in the past. -Can't forget the good deals on food you can purchase in the break room as an employee. A benefit that is very much unseen but was very much appreciated by me.

Cons

-The one con I can think of is that the elevators are slower than a herd of snails traveling through peanut butter.

avatar
HealthEquity Inc. Response
9y
Yeah, elevators. You are not wrong. Seems to have been corrected in building #2 but almost to the point that they close before you can walk in. All in all, this is additional Wellness incentive to take the stairs. Regardless, thank you for your review of HealthEquity on Glassdoor.

Explore other reviews about HealthEquity Inc.

5.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission, growth trajectory, work alongside good humans, constantly growing and developing.

Cons

Remote environment. Need to find opportunities to informally get to know your colleagues.

1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

5
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