The company has ONE priority. Acquire as many competing organizations as possible. Every few months we get an email informing us of a new acquisition. Before we even begin integrating one, they have acquired another. As a result of this, we have a lot of people with a lot of questions, and there are very rarely answers. The company reorganizes teams and leadership every 20 minutes. This makes it incredibly hard to grow within your role and advance, as you report to a new leader constantly. Turnover is higher now than it has ever been, and leadership doesn’t seem to be asking why. If they are asking, then they aren’t listening. Workloads increase more and more every day, yet compensation remains the same. Many of us have worked harder in the last 12 months than ever before, but received a lower review score and raise than we deserved. They tell us every day how much we are appreciated, yet they refuse to invest in us in a manner that would improve our lives. We are set up for failure, and penalized when we don’t succeed. They preach “Be Remarkable” and “Purple Passion” yet our ability to service our clients adequately is becoming impossible. And our clients and partners are noticing.
This feels like a sinking ship. In the last 2 years, I haven’t seen anything to give me any optimism that this is a place that I will find a fulfilling career. The benefits are generous, yes. But I dread logging in for work every morning because it feels like every week, a bigger storm is on the horizon. But I’m sure the shareholders are happy as long as we are growing our client volume. Service be damned, we will monopolize this industry.