Great co-workers but Exec Team is out-of-touch - Anonymous employee HealthEquity Inc. Employee Review

1.0
10 Oct 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My teammates and working remote are the only things that make the job bearable

Cons

Exec Team is out-of-touch making countless bad decisions from their Ivory Tower without first gaining insights from their employees that are on the front lines; the company doesn't pay nor give the appropriate raises at market level; we continue to lose great people that were highly knowledgeable causing countless system and process issues throughout the company that impact our clients on a daily basis and our front line people are left holding the bag/making excuses with clients. Clients are getting wise

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HealthEquity Inc. Response
3y
Thank you for taking the time to leave us a candid review. We're sorry to hear about your frustrations and hope that you have taken the opportunity to share with your leader or People team. We prioritize team member feedback and are striving to make positive steps towards providing a remarkable experience for all members of our team. We appreciate your valuable insights as we navigate through change and will take this feedback to our leaders. Your voice is important, so we encourage you to share any additional concerns with people@healthequity.com.

Explore other reviews about HealthEquity Inc.

5.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunity to be an owner. The evolution of the strategy is super exciting. AI forward.

Cons

HSAs aren't yet available to all.

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

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