Cold calling sales culture - Anonymous employee Healthfuse Employee Review

1.0
26 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the people were great to work with

Cons

The sales culture revolves around cold calling. You are expected to make 120 cold calls a day to CFO's (meaning you are calling the same number 4 times a day hoping they pick up or hoping you are calling when their receptionist is not at their desk ). On average maybe 3 people would pick up the phone and most of them would hang up on you. On top of this, you are working in territories that have been worked for the past 6 years. With only 5000 hospitals in the US (half of which are managed by larger corporations who do not have the ability to make decision like hiring Healthfuse) it is basically impossible to get 5 new leads a week. The position title, associate of client services is misleading. Inside sales representative is more fitting.

Explore other reviews about Healthfuse

5.0
1 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Balance, great leadership, allows autonomy and upskilling

Cons

Expanding and is working on developing between communication across teams

4.0
29 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Owners and C-Suite Executives are some of the best leaders I’ve seen. Communication from the top is consistent, open, and transparent, which really sets the tone for the company. I’ve seen multiple examples of smart, hardworking people (many of them women) being recognized and rewarded for their efforts through promotions and new opportunities. There’s real room to grow here, and it’s encouraged. Most managers have been promoted from within rather than brought in from outside, which makes them very approachable and easy to work with. Full-time remote work is great. Benefits are good.

Cons

Operational roles can be quite demanding, which makes the pay feel inadequate at times. Some leaders have been at the organization for a very long time and can appear (and sometimes act) untouchable. It’s a smaller company, so it’s kind of in your face sometimes.

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