Toxic work environment - Anonymous employee Heart Creative Employee Review

Heart Creative managers and owners highly encourage creativity. I loved my immediate team, everyone was always so kind. Owners were as transparent as possible with company goals and trajectory. Their vision for the future was always inspiring. We worked on fun projects and an interesting set of diverse clients.

I worked at Heart before the pandemic, I had a good experience.

- The employees at Heart are hands down the best part about this place. I met some of the kindest, most compassionate people while working here. - There is an opportunity to learn a lot about marketing, and very quickly based on the insane workloads and assumption that you will hustle 24/7 to get the work done. - The leftovers from the test kitchen. - The culinary team here is truly top-notch; they are the foundation for why Heart is even able to exist amongst a million other digital marketing agencies.

- At best (giving them the benefit of the doubt), leadership is inexperienced, naïve, and disconnected. At worst, they are shady, manipulative, and money-hungry. - The performative projection of "wokeness" is especially egregious given how poorly they pay people. Their whole business model is based on paying people the lowest wages that they can get away with, while selling services as cheaply as possible to close the deal. It devalues and dehumanizes the people and the work. - The constant cycle of overpromising and under delivering is exhausting to both employees and clients; the cycle continues until either the employee or the client leaves... which, both happen often. - I do believe the company was started with sound intentions. However, with the right amount of inexperience, tone deafness, exploitation, and some shadiness sprinkled in, it is indeed a recipe for disaster.