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Thank you for providing us with this feedback; we are very sorry that this has been your employment experience with us. As emphasized during the recruitment process, installer positions are very demanding and involve a lot of travel. We understand that such a position is not for everyone, which is why we do our best to be as transparent as possible regarding the nature of this position and recruit individuals who can handle these challenges. Typically, those who succeed as installers within our company display a high level of job satisfaction and view our above-market compensation as well worth the responsibility.
We have achieved a very high employee retention rate throughout our company’s twelve years of continuous growth (founded in 2004); this is in part a result of our mission to unceasingly improve upon what we can provide for our employees, which includes:
• A flexible vacation plan
• Continuously reviewed pay structure (above market)
• First class healthcare for the whole family
• Above average 401 K matching plan
• Career advancement opportunities (i.e. Team Leader)
• Benchmark training program (includes classroom, facility training, onsite training)
When you have concerns, please bring them to our attention; we have several employee engagement committees in place for this purpose. Since installers are usually in the field, our modern IT communication system allows you to stay connected and participate.
Once again, this career path is not for everyone and requires a high level of flexibility. For this reason, we do our best to seek independent and solid technicians who take pride in their work. If you are a current employee, we hope that you reach out to discuss your concerns with management.