Great company with great people and solid benefits - Anonymous employee Hello Heart Employee Review

5.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ve been working at the company for a while and have had a very positive overall experience. The recruitment process was smooth, efficient, and quick, with clear communication throughout. The onboarding experience was well-structured and comprehensive, allowing for a seamless transition into the role and a strong understanding of the organization. One of the standout aspects is the people — a professional, collaborative, and genuinely enjoyable team to work with on a daily basis. The compensation and benefits are competitive and contribute to the overall positive work experience.

Cons

Like in many growing companies, there are times when processes are still evolving, which requires flexibility and adaptability. That said, there is openness to feedback and a willingness to improve.

Explore other reviews about Hello Heart

5.0
1 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting company with great culture and really strong growth trajectory. Making a real difference in heart health.

Cons

As with any rapidly growing company, there are processes that evolve during the growth - this is not for everyone, but those that enjoy staying nimble and growing fast thrive.

1.0
6 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO, fully remote, some great individuals that keep the company going. Great mission, fun annual all company offsites from what I've heard.

Cons

Terrible leadership that starts at the C level and trickles down to lower level managers. Managers have zero autonomy, so either have to be "yes" people or are exited out immediately. No strategy, and the YoY turnover shows this. They got rid of an entire department in the matter of a year, only to rehire and re-build with people that had no clue what they were signing up for. The CEO employs crazy tactics to prevent customers from churning (i.e. fly from Israel, where she lives, to different cities in the US and take pictures of places, things, etc that were mentioned by the customers showing them she just "happened" to be in the area and thought of them). Travel expectation for Sales an CS was ~80%, so if you have a family, significant other, pet, plant...whatever, kiss them goodbye. Oh, and the ridiculous "Keeper's Test" that's supposedly a litmus test for whether the company should keep you week over week? Complete joke. Even if you're passing the test, you'll be canned for another reason, with zero notice.

5
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