Strong mission-driven culture with great growth opportunities - Senior Principal Product Manager Hello Heart Employee Review

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Here’s a polished positive-only paragraph you can paste into Glassdoor: The company has a strong, mission-driven culture with a clear focus on improving members’ lives, and that purpose shows up in day-to-day work. There’s a genuine emphasis on ownership, impact, and data-driven decision-making, which makes the work both meaningful and intellectually engaging. The push toward becoming an AI-first organization is exciting and signals a forward-thinking mindset, with real opportunities to innovate and shape the future of the product. Teams are collaborative, supportive, and full of talented people who care deeply about outcomes, and leadership is invested in growth and continuous improvement. Overall, it’s an environment where you can learn quickly, contribute meaningfully, and feel connected to the broader mission.

Cons

Nothing - a great company to work at.

Explore other reviews about Hello Heart

5.0
1 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting company with great culture and really strong growth trajectory. Making a real difference in heart health.

Cons

As with any rapidly growing company, there are processes that evolve during the growth - this is not for everyone, but those that enjoy staying nimble and growing fast thrive.

1.0
6 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO, fully remote, some great individuals that keep the company going. Great mission, fun annual all company offsites from what I've heard.

Cons

Terrible leadership that starts at the C level and trickles down to lower level managers. Managers have zero autonomy, so either have to be "yes" people or are exited out immediately. No strategy, and the YoY turnover shows this. They got rid of an entire department in the matter of a year, only to rehire and re-build with people that had no clue what they were signing up for. The CEO employs crazy tactics to prevent customers from churning (i.e. fly from Israel, where she lives, to different cities in the US and take pictures of places, things, etc that were mentioned by the customers showing them she just "happened" to be in the area and thought of them). Travel expectation for Sales an CS was ~80%, so if you have a family, significant other, pet, plant...whatever, kiss them goodbye. Oh, and the ridiculous "Keeper's Test" that's supposedly a litmus test for whether the company should keep you week over week? Complete joke. Even if you're passing the test, you'll be canned for another reason, with zero notice.

5
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