Good for learning and growth - Anonymous employee HelloFresh Employee Review

4.0
7 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In my role, I have had the privilege of working with intelligent and driven people, who time and again have been willing to invest in my growth. While a lot of my time has been defined by acquiring new "hard skills", I would say that I have also significantly grown in my ability to communicate findings to a broader audience (a key part of my job). In my experience, HelloFresh has been a place where if you want to take on a challenging project, or a new area in which you would like to build experience, you are given that opportunity to grow. I will add the caveat that this seems to be more often the case for those in tech roles-- can't really speak to other areas.

Cons

As it is a younger company, and there are always new hires coming aboard, it can be hard to find an aligned message within leadership, which can be frustrating and lead to (hopefully) temporary misunderstandings. I would also say that the experience on the job-- work-life balance, relationships with managers, opportunities for true growth-- is not uniform across the organization. So, to those interviewing for a position, I would strongly advise that you make sure you get a feel for these "softer" areas: they will hugely impact your satisfaction here.

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HelloFresh Response
7y
Thanks very much for your feedback. It is really valuable to us to understand your feelings and experiences and we appreciate you taking the time to share them. We’re so excited to hear that you’re challenged and have opportunities to grow in your role at HelloFresh. Based on pulse surveys and feedback from employees, the opportunity for growth is one of the best things about working at HelloFresh! Thank you for your advice on areas of opportunity for us. We take the role of manager seriously, and we have launched management training cohorts for our managers to develop their skills. There are nearly 50 managers across our company participating in the inaugural cohorts, and the development of the curriculum was a direct response to feedback just like yours. We also take individual development seriously, and we're launching "Individual Engagement Plans" - a conversation starter as part of a suite of tools for employees and their managers to engage with each other - helping to enhance the relationship and better define what would make HelloFresh a great place to work for you, as an individual. Again, thanks for sharing your thoughts. If you have anything else to discuss, don’t hesitate to reach out to your local HR business partner.

Explore other reviews about HelloFresh

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
2d
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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