Discounts on products, public transport pass, snacks
Cons
Disorganization, immature workforce, work/life balance issues, little concern for staff during COVID-19 outbreaks, and reinforced huddled groups during the height of the outbreak in NY.
HelloFresh Response
5y
Thank you for sharing your experience on the Creative Team in Boulder. We’re glad you enjoyed some of our perks like our employee discount. The health and safety of our employees and customers is our top priority. In our Distribution Centers we provide all employees with face masks, added temperature checking, enforced social distancing measures and provided additional financial and medical support to employees who required it. In our HQ locations employees can work from home until they feel comfortable returning to the office, with the opportunity to work remotely until September 2021.
While many teams cannot physically be together right now, we put a lot of care into ensuring they feel connected while remote. To bring people together we have transitioned to virtual activities like cooking classes, guided webinars and virtual happy hours.
Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).
Cons
1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so).
2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political.
3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months.
4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation.
5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision.
6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).
3
HelloFresh Response
2w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process.
Thank you & best regards,
DS & Your HelloFresh HR Team