Management who do not care about the employees they manage. They have not embraced Mr. Hendrick’s Servant Leadership charge implemented several years ago. I think if he knew what was happening at the dealership level to employees he’d be shocked and troubled. However, it’s shameful he has not made it his business to know what his executive (MAVPs) are doing. But it doesn’t stop there - they have even convinced the GMs to go along with this disgusting way of (not) caring for your employees.