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      Henry Ford Health

      Engaged employer

      Henry Ford Health reviews

      WOULD NOT RECOMMEND - Customer Service Representative (CSR) Henry Ford Health Employee Review

      1.0
      18 Jul 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Work Hours was descent at the time

      Cons

      Management was biased and inconsistent, and HR did little to address real concerns. Speaking up about being mistreated felt like it led to retaliation. The culture was unprofessional, with coworkers openly mocking others. Benefits were also below average

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      5.0
      20 May 2026
      Rn
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training with protocols to follow good benefits and pay latest technology

      Cons

      small work area very busy

      3.0
      26 Jun 2026
      Hr consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly, safe and trusting environment, leaders that listen, lots of opportunities for training and development.

      Cons

      Inconsistent between different hospitals and leaders. Health insurance is awful and expensive. Bonuses only go to leaders, even though frontline staff are doing the actual work.

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