Good company to work for - Specimen Collector Highline Labs Employee Review

3.0
9 May 2019
Recommend
CEO approval
Business outlook

Pros

Great communication Cares about employees

Cons

-Hourly wage is low for the work put in on a daily basis as a collector, to insure not only highline labs, providers offices, and patient's that get tested through highline, are constantly pleased with the best service possible. -You essentially are working for multiple companies, highline labs and whichever clinic you collect at, but get paid bare minimum and receive no acknowledgement or gratefulness for all the hard work put in to satisfy ALL parties involved. -Hired/Employed through everchanging staffing companies that are always unorganized and "offer" benefits that are never actually provided, as promised. -Lots of competition offered between different labs trying to work with the providers, many of which offer higher hourly rates and better benefits for collectors.

Explore other reviews about Highline Labs

5.0
31 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Management for the billing team rocks Nice Salary Pleasant Environment Welcoming Great Communication Knows how to balance work and play Flexibility

Cons

Maybe ask a certain employee to speak more quietly while other patient service specialists are on the phone speaking to patients. She also can be a bit aggressive to at times to her fellow employees.

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Highline Labs Response
7y
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you enjoyed your experience here! We agree that keeping up-to-date with industry changes is important and have implemented an Education Assistance program to support our employees. If you have any other feedback you'd like to share, please email hr@highline1.com.
1.0
28 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I had a decent base salary

Cons

Terrible management; Questionable business practices; ride the line between legal and illegal, putting sales people in compromising positions regularly. The owners will tell you to do sketchy customer set-ups and practice borderline bribery. They get rid of employees all the time without notice. They also hold insurance claims for a full year so they didn't have to pay you commission. I never received any commission and should have had thousands. I STRONGLY discourage anyone from considering this as a place of employment. They are being investigated and will very likely only be around for a short period of time.

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Highline Labs Response
7y
First of all, I’m sorry for the delayed response and thank you for your feedback. Although we strongly disagree with your allegations, we value all feedback on how we can improve as a laboratory and will take it into account. Highline is a CAP and CLIA-certified laboratory with talented, passionate employees that come to work every day focused on delivering the highest level of customer service in the most ethical, compliant manner possible. Quality, reliability and compliance are the cornerstones of our conversations and interactions at Highline Labs and I am sorry that your experience with us does not reflect that. If you would like to offer more feedback, please email hr@highline1.com.
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