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Highmark Residential

Engaged employer

Heartless industry, for heartless people - Leasing Director Highmark Residential Employee Review

1.0
23 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Sometimes they buy you lunch. The bare minimum. Benefits, non-discriminatory hiring. A lot of diversity in the office staff and vendors. You'll meet incredible people. residents or vendors. You'll learn what it is to struggle, through perspective of others. The money, and commission is fine. The work isn't rocket science, a toddler can do it. You just have to have really thick skin and be completely unafraid of confrontation.

Cons

Where to even begin! - Typical tedious, unresponsive upper management. If your property flies under the radar because it's "low-maintenance", you'll never hear or see from upper management. - You are the mouth for a landlord. You give people fees they can't afford, fine people for circumstances they can't control. - Some managers will do a walkthrough after move-out and intentionally upcharge because they didn't like said resident. You can be stuck with unbelievably narcissistic coworkers. - You really have to be thick skinned. If you have anxiety or social anxiety, every other day will have something that will be extremely anxiety inducing. It can be stressful a lot of the time, since you're dealing with the same angry residents all week. - Money hungry is the way to go! You charge people egregious rates for poor-condition apartments. If you have no heart, and feel okay bowing down to your corporate overlords, then go ahead. Personally, I can't justify nor do I feel comfortable telling people "It's okay that you got an $800 increase. It's just the market, duh!" - A lot of movement happens within the company; when one property manager position opens up, everyone kinda shifts over or all around. I've seen on-site employees move up to corporate positions and power-trip so hard, it's hilarious. - You'll meet some rude residents, some who are straight up racist to your face, but there's no real procedure on how to handle it they're just like yeah people gonna be racist too bad

Explore other reviews about Highmark Residential

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits which now include Hospital Indemnity, Critical Illness, and Pet Insurance, discount on rent living on-site, great co-workers, and a great Regional team that keeps the company's mission at the forefront of everything they do.

Cons

Sometimes it can seem difficult navigating resident issues but truthfully the support we get from management makes this so much easier.

avatar
Highmark Residential Response
6d
We are truly delighted to read your feedback and know that you feel so supported as a team member. Thank you for mentioning the fantastic benefits, and do let us know any specific ways we can assist more effectively in handling those resident concerns. We are here for you!
5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, strong support from leadership, and opportunities for growth. I have been with Highmark for 22 years and have had the opportunity to advance from Maintenance Supervisor to Project Manager. The company values teamwork and promotes from within whenever possible.

Cons

Like any growing company, priorities and processes can change quickly, which requires flexibility and adaptability.

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Highmark Residential Response
3w
We are delighted by your thorough feedback and more than two decades of loyalty to our company. Thank you for mentioning our supportive leadership team and the investment of time and effort into ensuring opportunities for our team members. We so appreciate the vote of confidence!
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