Pros
There are a few amazing mangers but they are just as frustrated and under appreciated my manager was horrible but the assistant was amazing but wasn’t allowed to manage me. I think she is manager now. She always coached me when she could get away with it and tried to keep it less toxic. It’s hard to have a job where everyone and i mean everyone even outside sales hated the manager but loved the assistant who really did all the work. The manager was just toxic. They play favorites to friends and family always. They have allowed toxic behavior and way under qualified people to be in charge over people who actually could make things better. Zero care for employees happiness. So much turn around in customer service while i was there plus inside sales. The owners were out to lunch or allowed toxic things. Didn’t have to be this way. Just communicate and create a better place to work. I was always on camera. My manger would watch it and be nasty about the silliest things. I am a hard worker and at my new job get rave reviews.
Cons
You are treated like garbage. Very little time off. Vacation-and holidays are a joke. No yearly reviews, family owned and they only look out for their own. Could be an incredible company but the double standards and lack of communication is horrible. You are super replaceable.