Favoritism and Poor Leadership - Anonymous employee Hotel ZaZa Employee Review

3.0
21 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The hotel rooms are unique. The hotel recently received a Michelin star.

Cons

My experience working at Hotel Zaza was disappointing. Favoritism is rampant, and there is very little room for growth. Certain departments are heavily restricted, making career advancement nearly impossible. Management does not encourage professional development and, in some cases, actively hinders employees' growth. The work environment is micromanaged, and managers are often passive-aggressive, making it clear who their favorites are. Work-life balance is not a priority, as leadership operates under the mindset that because it’s the hospitality industry, employees shouldn’t complain. On top of that, the health insurance is subpar—it was difficult to find doctors who accepted the coverage. If you're looking for a supportive and growth-oriented workplace, this is not the place.

Explore other reviews about Hotel ZaZa

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment with a strong culture of hospitality and teamwork. Management is supportive, approachable, and genuinely cares about both employees and guest experience. Excellent place to gain hands-on experience in a high-standard hotel setting and develop customer service skills.

Cons

As with most hotels, operations run 24/7, so schedules can require flexibility, including weekends and holidays.

4.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, cool clientele, good benefits

Cons

Weird hours can sometimes be given to you

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