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Hotwire Communications

Is this your company?

If they had a list of Top 5 Worst companies, this would be #1!!! - Anonymous employee Hotwire Communications Employee Review

1.0
9 Aug 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Flexible work hours -No micro-management -Employees are all nice

Cons

-The place is a revolving door- nobody stays for very long -What candidates and employees are told about the company is usually not reality once you start working with leadership -Ownership really makes it a miserable place to work day to day -President lacks communication skills to deal with people or clearly define anything from their expectations of them to their goals. One day you are a saint and the next day she is telling you what a disappointment you are -Long range goals and planning change consistently, very frustrating -There is no trust between the employees themselves and the one person running the company -Office is a dump -No raises or promotions -Extremely cheap - won't even provide water for employees -No growth potential or career path

Explore other reviews about Hotwire Communications

2.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Lot's of training and my manager at the time really cared about what we were doing and how we could best assist our customers

Cons

Teams were very segregated, even within your own team it would feel like pulling teeth if you asked in chat for help with something. I would sometime go against what a "supervisor" said we should do as it just did not sit right with me. Example : Senior citizen customer who had limited mobility was moving out of service area (her kids were moving her closer to take care of her) but she could not physically walk around the house to collect/disconnect hardware that belonged to Hotwire. My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300-500 in Unreturned Equipment Fees and that there was nothing else we could do. I was not happy with that at all, I was able to reach out to the on site manager for that community and they were more than happy to stop by that customers house and help collect things. The poor lady was in tears for how we were able to help.

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