lack resource and management but lots of freedom - Front Desk Agent Howard Johnson Employee Review

3.0
26 Aug 2013
Recommend
CEO approval
Business outlook

Pros

once u get the hang of the job, everything becomes easy because everything is repetitive. managers are not tight, so u can do anything when the place is not busy

Cons

lack resource such as computers. the place always saves money by cutting down workers. starting the job is hard because u have to learn a lot in short period of time. some customers are just pain because they want discount. communication between departments is not good. and a lot of information is not passed on to the next shift because a system was not implemented.

Explore other reviews about Howard Johnson

5.0
29 May 2025
Recommend
CEO approval
Business outlook

Pros

customer interaction, transferable skills, dynamic work environment, and hotel perks.

Cons

stressful situations, odd hours, and limited downtime.

3.0
4 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The hours were flexible, however there was no guarantee you would get 40 hours a week.

Cons

The work was hard, and a lot was demanded of you. 20-25 rooms per day as needed.

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