Great company to work for - Head Of Customer Experience IAM RoadSmart Employee Review

5.0
23 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great management. Supportive team. Great members and customers.

Cons

2 days in the office and 3 at home is great for work life balance

Explore other reviews about IAM RoadSmart

2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Some great people with a lot of dedication, and a charitable mission that deserves to succeed. Pleasant enough office and flexible working seems to suit many. Ok pay for the most part.

Cons

Directionless, largely due to low-calibre senior leaders. Culture of papering over cracks and going through the motions. Money wasted on pointless consultants and vanity projects. Very infrequent career opportunities, except when a meaningless new role is created on a whim. Frustrating place for anyone with a genuine desire to see positive change, or to develop their career without smoke and mirrors. There's more but you get the picture.

2.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Location, pay, some of the people

Cons

Organisation, management, customer abusive, communication

See reviews by: Helpful|Rating|Date|All