Great work from home opportunity but lousy compensation - Retention Specialist IBEX Global Employee Review

3.0
14 Dec 2023
Recommend
CEO approval
Business outlook

Pros

You can work remotely and they have second shift options available if you want them. There is also opportunities to work overtime if you'd like.

Cons

Managers are never actually available if you work remotely, they have to constantly tend to floor needs due to upper management taking them away for meeting after meeting. They recently changed the bonus structure within the past 6 months which took our bonuses from 700-1000+, to we are now barely seeing 300.00 for a bonus. Hours worked for the allotted pay are not enough for the amount of work they expect you to do and the training is insufficient. We try as employees to voice our employees about the culture and they are shot down and looked down upon because they don't want to hear about any of it that could be used to help the company be better for its employees and its customers.

Explore other reviews about IBEX Global

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Convenient Location Competitive Benefits & Perks

Cons

High-Stress Environment Work-Life Balance Challenges

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