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      ICW Group

      Engaged employer

      ICW Group reviews

      Management needs to admit when they are wrong. - Work Comp Claims ICW Group Employee Review

      3.0
      18 Apr 2011
      Work comp claims
      Recommend
      CEO approval
      Business outlook

      Pros

      Most co workers are great to work with. There is definitely opportunities for advancement in your career. ICW always tries to promote from within. Decent place to begin your career in claims.

      Cons

      Management doesn't listen to employee concerns. Depending on your position in claims and your supervisor, there is a definite problem with micromanaging. The assistants always have a backlog of work, and the responsible party would be the supervisor. When management makes a mistake they are afraid to admit where they went wrong. They just pretend that it didn't happen and keep going in the wrong direction.

      Explore other reviews about ICW Group

      5.0
      12 Jun 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

      Cons

      Nothing- None at this time.

      3.0
      8 Jun 2026
      Claims specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Triage department does some of the initial contacts.

      Cons

      Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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