Marketing Manager - Anonymous employee IQPC Employee Review

Thank you for taking the time to share your experience, I am disheartened to read that you had such a difficult time at IQPC. I was recently appointed as MD of the business unit you worked in and although your employment pre-dates my appointment, I’d like to provide some response and reassurance that steps are already being taken to rectify your concerns. - Too much focus on work I openly encourage a ‘work hard’ culture especially as we operate in such a fast growing sector. However, I also want people to have fun at work. I myself want to enjoy my work and deeply believe in it’s importance. Recently we’ve introduced some optional pastoral activities like meditation and more team bonding activities and whilst we are all 100% here to work, going forward I’m very much pushing the mantra that ‘work made fun gets done’. Overall I believe in creating a culture that supports people in all aspects of their life and promotes a healthy work-life balance. - Your appraisal I have spoken with the manager responsible for your appraisal. By holding this meeting offsite, they had intended to create a comfortable, and open environment for the meeting. They felt that you were feeling under pressure at the time and that this would put you at ease. They now understand that whilst well intentioned, this was not an appropriate decision and I can only apologize that this was mishandled. We have made some process changes as a result of your experience to ensure similar mistakes are not made going forward, and to clarify I agree that absolutely no alcohol should be consumed in this scenario. - Name calling and bullying This point, above all others concerned me. While fun is encouraged and our sales floor especially, can be animated at times, respect should always be paramount. I assure you that I will have no tolerance for anything that crosses that line in the future. - Flux and change As with any fast growing business, there has been plenty of healthy change in recent months but one of the reasons I have been appointed is to create future continuity and consistency. There are no current plans to close any portions of the business, only to add new facets as we continue to grow. Furthermore our clients are deeply important to us, and as we enter the sales cycle for 2019 I am delighted that they are rebooking at extremely high rates. Lying to clients is under no circumstances acceptable. Once again I want too offer my personal apology that you had a difficult experience whilst with IQPC. Please rest assured that I take your feedback seriously and thank you again for giving us the opportunity to improve. I wish you every success with your future career.