Never seen so many fake reviews - Anonymous employee IRIS Software Group Employee Review

Thanks for your review. We're very disappointed to read your comments- the organisation has invested a significant amount of time and energy into making IRIS a Great Place to Work, including our employee recognition scheme (IMPACT Awards), enhancing our generous benefits package, investing in employee wellbeing, improving our communication strategy, and creating a dedicated learning and development function to ensure every employee has access to training and progression opportunities across the organisation. We have a commission scheme that rewards high performance in our fantastic salespeople, and we are focused on supporting their training needs so that they have the opportunity to earn great commission and personally grow their careers. We also have Customer Focus as one of our core values, and treating the customer as a celebrity is at the heart of everything we do. The company has invested significantly in developing our products, including our new IRIS Elements Platform, which is a great example of how we listen and respond to our customer needs. We are proud of the recent Glassdoor reviews which recognise the positive changes and progress that we have made so far as an organisation. Please be assured that all our Glassdoor reviews are genuine - we have no oversight over how we're rated on Glassdoor. We'd really appreciate the chance to discuss your concerns in more detail - please reach out to our Chief People Officer in complete confidence, or email EmployeeFeedback@iris.co.uk so that we can help. We are really sorry this role did not work out for you, and hope you find somewhere that suits your needs more. We wish you all the very best in your future career. Kind regards, the HR team