Lacking in delivery experience - Anonymous employee IRIS Software Group Employee Review

2.0
15 Oct 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Enthusiastic and hungry for success. Friendly

Cons

Lacking in delivery experience, poor planning and governance, arrogant leadership in certain areas.

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IRIS Software Group Response
3y
Thank you for taking the time to leave a review. We’re very proud to have motivated and knowledgeable people across the IRIS family and are delighted to hire fantastic new talent every day. We were so pleased to hear that our employees strongly agreed that we make people feel welcome when they join and everyone cares deeply about each other in our recent Great Place To Work© survey. We are proud to be a market-leading company providing excellent products and services to our customers. IRIS is the official supporter of accountants, helping over 23,000 UK firms to run their business. At this year’s Accounting Excellence Awards, 86% of the winners were IRIS customers. We’re also delighted to have recently been recognised for our achievements. One of our wonderful acquisitions, Dataplan By IRIS has recently won the ‘Specialist Payroll and HR Provider’ category at this year’s Reward Strategy Awards for its Hospitality Service. Our Marketing team have also delivered a fantastic service, winning four more awards in addition to the Integrated Marketing Campaign of the Year, for our Time to Grow campaign. We were also named Tech Employer of the Year at the Thames Valley Tech Awards 2022. Focusing on delivery, we’re very proud to have successfully launched our multi-year investment Elements platform, a next generation, end-to-end, integrated, MTD-ready cloud software tool for our accountancy customers. We’ve worked with customers to design a new technology platform which helps them grow their business and improve their service to clients through an ecosystem of integrated apps and modules. Over 300 customers attended our launch event in 2019, and we have continued to develop new modules, including our IRIS Elements Financial Performance Review module which launched in July 2021. From these humble beginnings, we are now selling this product to numerous customers worldwide. In May 2022, we were delighted to have fully launched Elements with a full compliance suite, productivity toolkit and advisory area, all of which are unique in the market. We’re constantly investing in our leaders too. We’re proud to have partnered with Verosa to create our Leading with IMPACT training course for senior leaders in IRIS. We launched this programme in 2022, with over 30 senior managers being invited. It is a highly experiential, interactive, and thought-provoking programme which consists of three classroom-based modules delivered across four days over 8 to 12 weeks. We’re delighted that in Peakon, our employee engagement survey, we have achieved a score of 8.8 for Freedom of Opinion with managers, which is above our true benchmark, meaning our employees strongly feel that their manager listens to and considers their ideas, concerns, and opinion. We recognise that people are at the heart of everything we do, and we’re proud that our 88% of employees surveyed believed they can get empathy and support from management in our latest Great Place to Work survey. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please reach out to the HR team or email EmployeeFeedback@iris.co.uk. Kind regards, the HR team

Explore other reviews about IRIS Software Group

5.0
6 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with Iris for approximately 5 months and have been incredibly impressed. The people I work with from my peers, leadership (including executive leadership) and my team, are amazing. Building relationships has been easy as most of the employees are open to it, are very collaborative and genuinely want to help! Iris is also focused on equality and ensure we all have a fair opportunity for growth. While we have a lot to do here, it is clear that we are valued.

Cons

As a rapidly growing organization, we have some growing pains and some foundational processes, systems and flow that need to be updated and/or adjusted, but nothing that won't be fixed over time.

5
avatar
IRIS Software Group Response
1y
Thank you for taking the time to leave us a review. We’re delighted that you are enjoying your time at IRIS and recognise all the fantastic things we do for our employees. We’re proud to be a Great Place To Work™, and we’re committed to ensuring that all our amazing employees can bring their full selves to work, grow their career with us, shape our future as a business, and enjoy meaningful work. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please speak to your HR representative or leave a comment in our next Peakon survey. Kind regards, the HR team
3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great product and team. Just no focus on US operations.

Cons

Company has no real direction for US operations.

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