Run the other way! - Service Specialist IST Management Employee Review

1.0
16 Jul 2014
Recommend
CEO approval
Business outlook

Pros

Nothing! Don't work for them.

Cons

Terrible Benefits!!!! Bad pay....... They took over a great company who managed us and we were left with these fools! IST is trash... I currently pay 119 a month for my medical for myself and my 2 children now they want me to pay over 900! I can't afford that! I used to get 33 days paid time off now I'm down to 20... I lost 13 days I lost all of my 8 years and I have to start from the beginning. I am jumping ship ASAP! 34K IS TRASH...

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IST Management Response
11y
I appreciate your taking the time to share your concerns. Our IST HR department is available to assist you in finding the right health insurance option for your family. Feel free to contact me and I may be able to help. Lori Mitchum VP Administration lmitchum@istmanagement.com 404-582-8865

Explore other reviews about IST Management

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've had a great experience working at IST. The people are supportive, collaborative, and genuinely willing to help each other succeed. Teamwork is a big part of the culture, and it's refreshing to work alongside colleagues who are both knowledgeable and approachable. The positive work environment and strong relationships among employees make IST an enjoyable place to work. I appreciate being part of a team that values communication, professionalism, and mutual support.

Cons

None come to mind at this time.

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IST Management Response
1w
Thank you for your comments and feedback. It is very much appreciated!
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