Pleasant colleagues overshadowed by poor management and underutilization - Senior Software Engineer Ideagen Employee Review

1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

The colleagues in KL are very pleasant to work with.

Cons

Previously, I worked in the ARC team in KL. Unfortunately, we were not treated well by the UK line manager. Many important tasks and modules were fully controlled by the UK team, so my team was mainly assigned less critical work. This was the main reason I decided to leave the company. I also observed that these issues were not being escalated to top management, and they were not taken seriously. As a result, my team often had very little to do and remained underutilized most of the time. In addition, the head of department frequently made promises that were not fulfilled, and unfortunately, we did not have a proper channel to escalate these concerns to higher management.

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Ideagen Response
3d
Thank you for taking the time to share your feedback, and for the contribution you made during your time with us. It’s great to hear that you enjoyed working alongside your colleagues in KL — they are a very talented team. We’re sorry to hear that your experience around utilisation and collaboration did not meet your expectations. We take concerns like this seriously and encourage open, two‑way conversations so that feedback can be raised, heard and acted upon. We run regular engagement surveys to understand how colleagues are feeling and highlight key focus areas across teams and regions. We also expect our managers and leaders to provide the right support, tools and training to help facilitate these conversations effectively. As we grow, we recognise the importance of having the right structure, support and opportunities in place across all areas of the business. We trust our colleagues to do their best work and are always looking at how we can improve collaboration and alignment across our global teams. Thank you again for sharing your perspective. If you feel comfortable, we would welcome the opportunity to understand more — please contact people@ideagen.com.

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5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

- Good benefits - Work from home

Cons

- Not applicable. Can't think of one.

1.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Good PTO and flexible schedule.

Cons

Poor compensation, disorganized upper management that has little understanding of the work engineering teams are doing, owned by private equity only concerned with their bottom line and not the well-being of company/employees, the list goes on and on.

1
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Ideagen Response
4d
Thank you for taking the time to share your feedback. We’re sorry to hear that parts of your experience haven’t met your expectations. On compensation, we regularly benchmark roles using external market data to help ensure we remain competitive and fair across regions and disciplines. We know how important pay and progression are to our colleagues, and we continue to review and evolve our approach over time. You also raised concerns around leadership and wellbeing. While we understand experiences can vary, supporting our colleagues is a priority, and we offer a wide range of benefits and resources designed to support wellbeing both inside and outside of work. We are always looking at how we strengthen this further as we grow. Thank you again for sharing your perspective. Feedback like this helps us continue to improve how we support our teams.
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