Pros
Some of the employees are lovely people to work with, other employers are happy to hear you worked for In N Out, You get a free meal with each shift (not including shakes, more than two meat patties, or two slices of cheese), everyone is wearing the same outfit, and it's completely unflattering so you don't have to worry about girls/guys judging your body (they can't see it) I liked the forced modesty. Customers were typically friendly and happy to be there, they hold In N Out employees in high esteems. I made some nice friends who are all very different. The diversity is awesome. I respect the Christian faith the C.E.O. Lynsi Torres brings into the privately owned company. The upper management are wonderful people, genuinely wanting to help better the service being provided. There are many different events the company puts on for the employees as well, creating unity. I admire the generosity. One Day I will own a successful business. Working at In N Out has enlightened me on how to improve a grand business.
Cons
To be blunt, the store managemt did not treat majority of the employees well, and let their favoritism over look many things that were considered "unacceptable" to the company. I would like to believe other In N Out stores are far less reliant on favoritism, and valued the hard work, and good character of their employees, but I most certainly cannot say that about the store I worked at. The managers appeared to be reading from a script that mad them politically correct, but when the script was done and they added a few of their own words, it was plain to see the In N Out values were not theirs. When I was hired I was told if I worked hard, asked for help, advice, and was providing excellent service, I could "move up the totem pole." This most definitely was not the case. There was a lot of drama. I suppose it is fast food, but I expected more from In N Out. I noticed the spirit of joy in providing great service fell in many of the people around me as they realized they would have to suck up to the managers and spend time with their favorite group of people outside of work to get promoted. While it would seem a nice idea to have a sense of community, all they really did was talk about each other behind their backs. One manager in particular took a great dislike to me. No one knew why, but yes, everyone appeared to notice, and ask me why I let her treat me the way she did. I came to work to provide excellent service for a paycheck, not to have childish bickering with a childish manager. I have a lack of respect in the idea that someone who behaves so poorly can become a manager and be expected to reap amazing results. That just sounds like and equation for disaster. A manager that is not good with high stress situations should not be a manager, sadly, those are the kinds of managers at this store. The main store manager was very uninvolved in the unity of the store, I wonder if he knew that was on his script. Oddly enough, these are only the very surface details of the problems at store 247. I feel liberated. Now that I don't work there. My hard work is actually appreciated now. When I own my own business, I will surely be on the lookout for mishaps like these that can strain the success of my company, and my employers well being.