Manager - Anonymous employee Included Health Employee Review

5.0
24 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incredible culture with a fantastic purpose and a true "patient first" mentality. The staff is great to work with and the executive team is down to earth and listens to all employees. Good benefit package and opportunities for growth. LOVE IT!!

Cons

No 401 (k) match yet

avatar
Included Health Response
9y
Thanks for the great feedback, we certainly love our Patients First mindset. We will continue to invest in managerial training, so thanks for the nudge on the same. We're excited for further investment here as well as around the workforce experience in general with our new SVP of Employee Experience on board! I encourage you to provide additional feedback on where we might best focus -- via various channels that we have set up e.g., our townhalls. Also, I'm always happy to grab some time together. Just let me know.

Explore other reviews about Included Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

avatar
Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
avatar
Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
See reviews by: Helpful|Rating|Date|All