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      Included Health

      Engaged employer

      Included Health reviews

      Mission driven organization with great benefits - Recruiter Included Health Employee Review

      5.0
      19 Jan 2023
      Recruiter
      Recommend
      CEO approval
      Business outlook

      Pros

      Work with some of the most passionate, incredible people I’ve met in my career. Organization is very committed to upholding its mission and attracting talent who are also mission driven. Open to finding new ways of doing things. Opportunities to grow and branch out to learn new skills. Awesome benefits package!

      Cons

      Expect a tech start up culture, with lots of change and a need to remain flexible. If you thrive in ambiguous environments and can come to the table with ideas on how to implement new processes, you have an ability to impact change and do well. Most roles are remote, which can be challenging for some individuals to adapt to. But on the other hand, this has been a strength as it allows for diversity of thought since employees are scattered across the country and bring their own lived experiences to build a stronger company.

      avatar
      Included Health Response
      3y
      We appreciate you taking the time to share your review and are glad to hear you've had a positive experience at Included Health. Making sure team members feel valued is important to us too, which is why we have programs like our experience-based tenure recognition through Blueboard. We're always looking for ways to continue to celebrate the impact of our team and will keep your feedback in mind as we do.

      Explore other reviews about Included Health

      5.0
      3 Jun 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      3w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      6 May 2026
      Member care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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