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Indiana University

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Live- In Residential Coordinator (RPS) - Residential Coordinator Indiana University Employee Review

1.0
31 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Students were awesome, got good experience since the department is so decentralized you basically run all the functions for your building, Bloomington is a nice city.

Cons

Residential Programs and Services was a horrible environment to work in. They reward incompetence, and give promotions to people who have been there the longest. There were a number of husbands/wives working in the department (at different supervisory levels) which was so inappropriate. They've tried to recently make some changes, but they still can't retain employees. They pay terribly (no FLSA bump, big surprise), and act like any situation is the first time they've ever dealt with it. The department is not located in student affairs, and functions more as a business since it is an auxiliary. They can't ever get fully staffed, because the competent people leave. There isn't any focus on student development, because the Executive Director is an MBA who only cares about profit. I have never seen so many outrageous and negligent actions by professional staff members that put the lives of residents at risk. One person in the department almost got fired for refusing to cover up a Title IX issue. The environment is abusive, you'll be overworked (if you care - if not, you can go shopping and take naps half the day like the other staff) and the department does not care about its employees. Live-In staff apartments are horrific, they turn the heat/air/hot water off all the time and don't care, and filled with broken student lounge furniture. Run away - I'm not kidding. Nobody else at the university will want to hire you because RPS has such a bad reputation - and that's something known nationally as well. This place is messed up.

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Indiana University Response
7y
We are sorry to see that you had a poor experience while here at the university. As you can see by the reviews on Glassdoor and other sites, IU is truly an Employer of Choice, an employer that cares about both their employees and their students. At IU, we sponsor an open and safe work environment. We encourage and invite all employees, current and former, with concerns about their work environments to bring them forward so they can be addressed in a timely and fair manner.

Explore other reviews about Indiana University

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Convenient for students as well balancing schedules

Cons

Would suggest a higher pay if possible

1.0
7 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Historically the University has offered good benefits, although these have been cut back recently to improve the institution's bottom line. (Specifically, cuts to 403b contributions and changes to insurance benefits and HSA contributions.)

Cons

Over the course of 200 years, the University developed a strong reputation for outstanding programs and research, academic freedom, leadership, and integrity which led to a great sense of pride and community among the employees. Since the arrival of the current president in 2021, and aided by the Governor's takeover of the Board of Trustees in 2025, all of this has been squandered. Top administrators hired on since 2021 (there are legions) cannot be trusted. They disregard IU's culture. They ask staff to lie to students. They violate free speech, They put students in harm's way. They operate in secret. The Trustees also operate in secret (sometimes in violation of open meeting laws), and are unresponsive to faculty votes of no-confidence in top leadership. Renowned academic programs have been closed or damaged. Staff who have served the University honorably and faithfully for years beginning prior to 2021 have been fired or forced to resign without due process. Positions have been eliminated. Hiring has slowed or stalled. Pay is insufficient compared to peer institutions. Understandably, the sense of pride and community has nearly vanished, except for football fans (although the football program succeeds at the expense of other programs). Mistrust, fear, disbelief, and uncertainty are the norms. Before 2021, I would have enthusiastically recommended IU as a top employer. Now, I say avoid at all costs.

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