Exciting company (for some) with a long list of improvements to make - Project Manager Infarm Employee Review

1.0
19 Apr 2021
Recommend
CEO approval
Business outlook

Pros

- (Some) colleagues are committed to high quality standards - (Some) colleagues are very supportive and a pleasure to work with - Exciting products to work on/with - Company values & mission (on paper) - No German required for many positions - Certain departments/teams seem to be nicer to work in

Cons

- Company values do not translate in every day work or working atmosphere - Unclear scopes for a majority of teams/roles, leading to a lot of back-and-forth between teams/departments due to deliverables falling between the cracks and no one wanting to take ownership - Toxic managers and/or employees are kept around despite feedback to HR/managers - Underqualified managers provide zero support for professional development amongst other unfavorable behaviours - Below market value salaries and no learning & development budget/opportunities; your salary greatly depends on your department and how well your manager is able to fight for you - No set performance review/feedback process and a "no raises" policy; salary only increases when there is a change in title - Focus is constantly on the next new "big thing" which means root causes of existing problems are rarely addressed and instead quick fixes are constantly applied, leading to more and more issues as time goes on - Unrealistic project and product launch timelines decided upon by upper management, failure to meet them is blamed on the executing teams - HR provides very little support for struggling employees even when specifically requested; the between-the-lines message being "you are not valued" and to start looking elsewhere if one is not 100% happy (instead of trying to address the issues and retain the employee) - Outside hires are preferred to developing and promoting existing employees, retention of existing employees is not a priority (no employee satisfaction surveys, ENPS, etc.) - "Flat hierarchies" does not translate to the working culture with many upper level managers being completely out-of-reach for more junior employees - Diversity and inclusion are buzzwords with very little actual impact: ~85% of the people reporting to the CEO are men. The same trend trickles downwards, with the vast majority of managers and team leads being men, many of whom are unqualified to lead/manage others. HR and upper management refuse to acknowledge there is an issue, because the company has a very international staff

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Infarm Response
4y
Thank you for leaving your review. Your feedback makes us very concerned. In your review, you mentioned that our values do not translate into everyday work. We recently implemented our upgraded overall values and are currently defining drivers to have overall shared behaviors. Moreover, you talked about the unclear ownership of some of the deliverables. We are aware that a fast-growing organization can be challenging and is not always an easy ride. With evolving company structures it is natural that sometimes clear scopes are not perfectly defined or are sometimes changing. We are communicating this very early on in our recruiting journey. However, to support our employees we implemented the opportunity to reach out to a 24/7 available employee assistance program (EAP) for professional counseling. Furthermore, our Infarmers have the chance to sign up for regional wellness initiatives about various exciting topics, such as nutrition or yoga. We recently started micro-learnings with leaders about various topics and are aware that there is still a journey to go. The People team is always open for feedback and great ideas on how to upgrade the overall employee experience. Additionally, we are always keen on the feedback of our employees. We have run employee experience surveys in the past and are going to do so in the future as well. Furthermore, you mentioned that you are lacking trust in some of your managers. In case you might not feel comfortable speaking to your direct managers, we offer all of our employees the opportunity to use our internal anonymous OpenTalk platform. We are committed that each employee feels comfortable at Infarm and does not fear any consequences by simply speaking up. Your review also talks about diversity and inclusion. Of course, this is not simply a buzzword for us at Infarm. We started to make the organization aware of certain dates such as Women Month, or Black History Month and recently hired a Diversity and Inclusion Specialist to bring our efforts to the next level. We would like to offer you the opportunity to reach out for even more specific feedback. Feel free to reach out to feedback@infarm.com , or use our internal OpenTalk platform. Best Regards The Infarm People Team

Explore other reviews about Infarm

5.0
23 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Supportive and nurturing environment, growth opportunities

Cons

Relatively newer company, developing procedures

2
avatar
Infarm Response
3y
Thank you for your good review and your continuous commitment to Infarm.
4.0
4 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really great teams, great location.

Cons

difficult industry, questionable long term future

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