Negative Workplace Culture (DB Office) - Anonymous employee Ingenico Employee Review

1.0
31 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Monthly BBQ for the staff during the summer months

Cons

Wrong people in the wrong jobs, customer service is poor, if you don't make any money for the business then you are not on their radar, HR department are incompetent, unapproachable and untrustworthy, senior management are weak and do not lead, middle management are the same, too many condescending people, appraisal & bonus structure is one of the worst I have ever experienced, high blame culture, when you leave you hear how much of a bad reputation they have in the Fife area.

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5.0
24 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Flexible work culture helpful team

Cons

No cons as of now

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Ingenico Response
1y
Thank you for your honest feedback.
3.0
1 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team members who are willing to answer questions and provide guidance. The environment offers valuable insight into how large scale payment systems operate, which is beneficial for anyone interested in fintech or enterprise technology.

Cons

The internship-to-full-time pipeline lacks structure and transparency. Interns were told entry level roles would open, but timelines and follow through were unclear, leaving many in extended intern positions without defined conversion pathways. There appears to be an overreliance on long term interns as cost effective operational support rather than investing in structured development and conversion planning. Some interns remain in role well beyond a typical internship cycle, creating uncertainty around long term stability. Communication around hiring forecasts and headcount planning can feel overly optimistic. Expectations may be set publicly, but updates on budget constraints or shifting priorities are not communicated with the same clarity. Career progression for early talent is ambiguous. Without proactive sponsorship and clearly defined benchmarks, interns may struggle to understand what tangible milestones lead to permanent placement.

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