Pros
Great team environmet - if your face fits Easy call structure - follow the script to the letter it works Some good campaigns - but it's hit and miss at times as they don't last long
Cons
No real structure to the work process, it is totally learn as you go along with some mistakes guranteed to be made you are constantly learning the internal work flow process with no guidance. Account managers do not manage accounts as execs have to book, chase and collate their own feedback on their calls and bookings. No real career progression - only change of title to senior but no real role change you are just called a Senior BDE there is zero difference between a newbie and us. Told to make 20 calls by 9am from starting the day at 8.30am. Saw people sacked on the spot when managers disliked them. School yard mentality report to H.R across the open plan sales floor for a public shaming for miniscule time keeping infringements, like getting in at 8.29am + 30seconds. High turnover of staff out of 100+ staff members, less than 10 people have been there for more than 2 years+, most Managers have been here for 1 year and they leave. Bonus per booking, only if the appointment is attended, the cancellation rate of appointments due to the third party rep you booked not attending is high and totally out of your control and so you lose out on your bonus