It's ok.. don't believe all the hype - Regional Sales Manager Insider One Employee Review

2.0
8 Jul 2020
Recommend
CEO approval
Business outlook

Pros

A lot of folks seem to be very hardworking

Cons

Way too many.... Do not join this place if you have a family. This place will work you to death. Secondly, don't believe any promises from this company.... It's all an eye wash. Need proof... This is a Turkish company that claims their HQ is Singapore.... They have a few folks working out of a.wework in Singapore. They are ashamed to call Turkey their HQ... So much for loyalty

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Insider One Response
5y
Thanks for the feedback, sorry to hear that your experience was so different from so many other team members in terms of speaking up, sharing your opinion, and accepting our company culture. But for us, every bit of feedback, even the negative reviews, are important learning on where we could improve further. I need to say that you were full of misperception and false information about our company even though you were also part of one of our team members back then. You could have talked about your opinion and feelings with your manager and even one of our co-founders. I would like to share our recent investment news and it also summarizes what Insider is doing. This was the closing of our biggest investment round so far. $32M Series C led by Riverwood Capital and joined by Sequoia, Wamda, and Endeavor Catalyst. https://techcrunch.com/2020/07/20/singapore-based-marketing-saas-startup-insider-gets-32-million-to-enter-the-u-s/ When it comes to working hard; yes we work hard but at the same time, we make history. Because we believe that great things never come out of our comfort zone. We are a family of 550+ people from 41 nationalities across 24 regions, we've built one of the most progressive tech companies of all time. A team of hungry overachievers, walking out of their comfort zones to continuously redefine the future of customer experiences by standing in the frontlines even during the crisis. As you can see in the link above we got investment only because we are putting so much effort into what we do. Work hard is one of our core values and we over-communicate it in every recruitment stage to our candidates. And lastly, as a company, we never give false promises to our team members. Because we do care about them as an individual and as a part of our community as well. Every department has a proper and well-structured career development plan at Insider so according to this, everybody knows what will be waiting for them in their future career at Insider. As a note; we expect you to talk about your true interests, communicate clearly your career expectatıons with your manager. But as I understood you complained about it without mentioning or even searching about your career intention Regardless, thanks for taking the time to share your feedback-even when it's not fun to read it helps us learn and grow better as an organization.

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5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great product great culture great and collobrative team members

Cons

Requires having a growth mindset to be part of it

1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

1. The product demos well and, on paper, includes many features enterprise brands are looking for across personalization, lifecycle marketing, and customer engagement. 2. There are hardworking people across sales, SDR, marketing, onboarding, and support who are trying to do good work and support customers despite a challenging environment.

Cons

1. Commission is not handled in a clear or reliable way. The commission plan is not clearly written and is not consistently followed. Salespeople who close business will spend significant time disputing compensation they earned. 2. There is a noticeable gap between what is positioned during the sales process and what product, onboarding, and support teams are able to consistently deliver. This creates tension internally and disappointment for customers after signature. 3. The US sales motion is difficult due to limited client references, product gaps, and pressure to over-position capabilities in order to win deals. 4. The culture normalizes burnout and employee frustration. One comment from the CRO and co-founder during an AMA stood out: “You should want to quit Insider at least once a quarter. Once you want to quit three times a quarter, we can look at the problem.”

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