Pros
Great pay for capable agents. "Juice" you'll hear a lot. "Join. Us. In. Creating. Excitement." Daily company (and/or) Sales Team Zoom meetings to start the day 3-4+ days a week to keep people motivated and informed on best practice and to share work experience. Fast growing company. Good people at ground level and management. (I never met the higher ups). Use Slack to post sales and for technical assistance. Personal work email through Gmail.
Cons
Changes are made that affect access to client base without consulting agents. Such as wether or not you can see your notes while on the call with the ones the system automatedly calls at appointment times set. You can no longer see details regarding client needs or the necessary Policy ID number to access completed applications after having spent potentially over an hour building rapport with them. Then suddenly you're on the phone with them with nothing in front of you and no access to update you as to your previously determined clients needs. Unprofessional decision made by management because some agents were seeing a client failed to be approved and weren't even trying to help said client. I never did. But those agents apparently ruined it for those of us willing to give our all to every client. I left the company immediately.