Disappointing - Consultant Intact Technology Employee Review

1.0
6 Nov 2018
Recommend
CEO approval
Business outlook

Pros

- nice office location: close to Reston town center, good parking - laid back office/coworkers - this can be a pro or a con, pto is separated from sick leave. you only have 10 pto days but 9 sick leave days.

Cons

- my experience...ineffective management I can only talk about what I experienced first hand, I'm sure a lot of people whose goals aligned with the company's plan really enjoys it here, but mine didn't and it was a nightmare. I was kept in the dark for most decisions and had no say in my career path. Management lied to me about the conditions of a project, didn't fulfill the promises of remote days, and forced me to stay there longer than what I agreed to until I finally quit. When things got tough no one would answer my emails or messages, I would be ghosted for months and then someone would say "Hey how are you?? why are you unhappy? I thought you wanted to be here??" When I've made abundantly clear this project isn't where I want to stay and my problems with it. When I called out my manager for not fulfilling his promises he turned around and pointed fingers at me asking me "why can't you just get over it? some people would consider metroing to dc everyday a piece of cake. maybe you're just not strong enough." No one from the management team alleviated my pain points. I asked for remote days (which was guaranteed before the project started), tolls/parking reimbursement, and an end date and was 0 for 3. They actually made me stay on the project for longer and didn't offer me anything in return... Not getting what I was promised and what I later asked for sucked but they even made the process bad because I couldn't get an answer for the longest time. I actually remember my manager asking "did you ever get parking?" and I was just ??? "Did you ever get me parking??" In my particular case it felt like I was dealing with a placement company who just decided to shrug and say well, we're going to make as much money off her before she finally gets too unhappy and quits. I know they kept me there even though I was unhappy because that's what's most profitable for the company. Unless there was a financial justification for taking me off the project they just weren't going to care about my career path, their promises, and my unhappiness. It's also disheartening to feel like the majority of the company is hostile towards you for leaving. I heard people who would say things like "this is the job, she signed up for it" which just isn't true. I signed up to work for another team and they moved me against my wishes. I fulfilled my part of the deal and completed what they told me at the beginning. I can truly say I was treated much better during my 2 week notices/throughout my resignation from the company where my project was and even the placement company that handled the project. The situation and ghosting also got so bad that my own manager didn't even respond to my letter of resignation and had someone else respond to it hours later. Some other things that happened either to me or my coworkers: - little control of career they do this weird thing where their first impression of you really sticks and whatever you do later is kind of irrelevant. you'll be typecasted and only put on projects/tasks that THEY think is suitable for you. Unless you're lucky, you'll be stuck doing whatever they hand down to you. - favoritism management ranks you against your team (they really do this is how your pay is determined) and the favoritism is clear as day. "we'll make sure you get what you want because you're ranked the best of your team". If you're not highly ranked... chances are you won't be paid as well and you won't be on projects you want to be on. - pay if you start from the bottom of the consulting ladder you will be very underpaid here. also if you start your career here, you will have to go through months of training where they pay you something like an intern's hourly wage. even when I was on the delivery project I wasn't getting paid what delivery consultants make. - micromanaging the new time tracking system makes your break down your day into separate task and how many hours you spent on each task - hours certain projects will require you to work after hours, weekends, and holidays. Luckily I didn't have to, but a lot of my coworkers did. If you don't volunteer to sacrifice holidays or weekends management will label you as lazy/not reliable/not a team player. Some of my coworkers had to work on Thanksgiving/Christmas/NYE. - no 401k matching

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Intact Technology Response
7y
Thank you for your feedback. I appreciate your recognition of our office culture and awesome team, but am unhappy to hear about your experience at our customer site. We are fiercely dedicated to our customers and when we make commitments to them, we deliver. But our people are our most valuable resource, and we know we’re able to provide the highest level of service to our customers only when our employees feel valued and fulfilled. Your feedback helps us continue improving our methods to help them do so. As a small and rapidly growing company, we are often moving at lightning speed and we still have a lot to learn. We are proud to be one of the Washington Post’s Top Workplaces for the fourth year in a row, but know we need to continue learning and evolving everyday to maintain these accolades. I'm disappointed we weren't the right fit for each other, but wish you success in your future endeavors. 
 Take Care, Jesse White, President

Explore other reviews about Intact Technology

5.0
19 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great culture and unlimited pto

Cons

Easy to feel forgotten by management and pay could be better, but no real complaints overall

1
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Intact Technology Response
1y
Thank you for sharing your feedback! We're pleased to hear that you value our culture and the flexibility offered by our unlimited PTO benefit - these are key aspects of our commitment to creating a positive and supportive work environment. We also appreciate your honesty about feeling occasionally overlooked by management and concerns around pay. We take all feedback seriously and see this as an opportunity to grow. We’re always looking for ways to ensure every team member feels recognized and valued, and your input helps us prioritize improvements. If you have specific ideas or suggestions on how we can address these concerns, we’d love to hear from you. Your perspective is invaluable in helping us enhance the employee experience. Feel free to contact me at pivey@intact-tech.com. Thank you again for your feedback! Patrice
4.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ve had a positive experience here overall. The team is supportive, collaborative, and genuinely willing to help each other succeed, which makes a big difference in the day-to-day. There are real opportunities to take on new challenges and step into more responsibility, especially if you’re willing to put in the effort, stay curious, and show initiative. One thing I really appreciate is the level of leadership transparency. You get a level of visibility into what’s going on that you don’t always see at other companies, which helps create trust and makes it easier to understand the bigger picture behind decisions. There’s definitely a strong expectation to work hard, take ownership, and stay accountable. In my opinion, that also creates a culture where people are committed to doing great work to move the company forward, not just checking boxes. It’s the kind of place where, if you like being engaged, contributing, and continuing to grow, it’s a really great environment to be in.

Cons

No company is perfect, but I’ve seen a real effort to keep improving, listen, and learn from mistakes.

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